Job Description

Title:                                       Medical Provider - Nurse Practitioner or Physician Assistant

Department:                       Columbia Office

Report To:                             Director

Full/Part-Time                     Part-Time

Job Summary:

Responsibilities include all aspects of patient care, diagnosis, treatments, and consultations, managing health problem and coordinating health care for the prospective patient in accordance with State and Federal rules and regulations. Perform the important task of educating patients about preventative care and prescribed treatments. Maintaining the medical department to comply with all governmental, state, and local regulations.

Duties and Responsibilities

• Maintain complete and detailed records of patients' health care plans and prognoses.
• Perform DOT and NON-DOT Physicals in accordance with Federal Motor Carrier Safety Administration (FMCSA)
• Analyze and interpret patients' histories, symptoms, physical findings, or diagnostic information to develop appropriate diagnoses.
• Detect and respond to adverse drug reactions, with special attention to vulnerable populations such as infants, children, pregnant and lactating women, or older adults.
• Diagnose or treat acute health care problems such as illnesses, infections, or injuries.
• Recommend diagnostic or therapeutic interventions with attention to safety, cost, invasiveness, simplicity, acceptability, adherence, and efficacy.
• Prescribe medications based on efficacy, safety, and cost as legally authorized.
• Educate patients about self-management of acute or chronic illnesses, tailoring instructions to patients' individual circumstances.
• Communicate with customers, employees, and other individuals to answer questions, disseminate, or explain information, take orders, and address complaints.
• Compute, enter, record, and proofread data and other information, such as records or reports.
• Review files, records, and other documents to obtain information to respond to requests.
• Handle customer complaints and take appropriate action to resolve them.
• Maintain medicine cabinet supplies and equipment. for medical compliance.
• Work outside of scheduled hours as needed and arranged.
• Performs other related duties as required.

Minimum Qualifications

• Graduate of an accredited Medical Program
• National Certified Medical Examiner (NCME) Certification
• Current provider card in basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS)

 Credentials and Experience 

•  Minimum 3 years of experience

Job Description

Title:                                       Drug Screen Collector

Department:                         Office

Report To:                             Office Manager          

Full/Part-Time:                   Full-Time

Salary                                     $10.00 - $15.00

Job Summary:

Perform drug screen collection in various forms. Onsite collections will occasionally take place. Dependable transportation for onsite collections is required. Clerical duties may be assigned in accordance with the office procedures and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. Assist each department in its function to provide quality service to the completion of each project.

Job Functions:

• Perform collections as needed.

• Perform mobile specimen collections for clients.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Inventory and stock Collection Supplies or Instruments

• Greet Customers

• Answer and receive telephone calls.

• Perform other office duties as assigned.

• Light cleaning
• Must be willing to travel and work after hours for onsite collections.

Knowledge, Skills, and Abilities or (become Trained within 3 weeks)

• Certified Urine Specimen Collector

• Certified Breath Alcohol Technician

• Learn all Collection Procedures for Hair, Nail, Saliva, and DNA

 Credentials and Experience: 

• Requirements for the Job

• Must be able to pass a Hair Follicle Test

• Must be able to travel.

• Must be able to work after hours for onsite collections.

• High School Diploma or greater or GED

• Must complete training within 3 weeks of Hire as a Collector.

Job Description

Title:                                       Receptionist/Information Clerk

Department:                        Office

Report To:                             Office Administrator

Full/Part-Time                     Full-Time

Salary                                     $12.00 - $17.00/Hour

Job Summary:

 Provide office support, answer inquiries, and provide information to the public, customers, visitors, and other interested parties. Perform clerical functions needed to process clients or patients. Duties may include scheduling, billing, and additional office duties.

Duties and Responsibilities

 .        Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers.

·         Data Entry using Microsoft Word, Excel, and PowerPoint.

·      Compile, copy, and sort records of office activities.

·     Transmit information or documents using a computer, mail, or facsimile machine.

·         Open, sort, and distribute incoming correspondence, including faxes and mail.

·         Operate telephone switchboard to answer, screen, determine nature and purpose of visit, and direct them to appropriate personnel.

·         Greet persons entering the establishment, and determine the nature and purpose of the visit.

·         Schedule appointments and maintain and update appointment calendars.

·         File and maintain records of daily activity.

·         Hear and resolve complaints from customers or the public.

·         Light cleaning

·         Performs other related duties as required.

·         Perform collections as needed.

·         Willing to work overtime as requested.

Knowledge, Skills, and Abilities

·         Must be able to multitask, prioritize, and work on multiple tasks.

·         Must be dependable, and have great organizational skills.

·         Must be able to perform well in high-traffic environments.

·         Must have great listening skills.

·         Must be able to manage time.

·         Must be able to communicate effectively in writing.

·         Must have knowledge of administrative and clerical procedures and systems such as Word processing, managing files and records, designing forms, and other office procedures and terminology.

·         Knowledge of principles and processes for providing customer and personal services

·         Skills to use a personal computer and various software packages.

·         Skills to type 50+ words per minute

·         Must obtain certification to perform urine specimen collections (within 3 weeks).

 Credentials and Experience 

·         Three years of experience in office work

·         Extensive knowledge of computer operation, Microsoft Word, Excel, PowerPoint, or related experience

Job Description

Title:                                       Phlebotomist/Collector

Department:                         Office

Report To:                             Director/Office Manager       

Full/Part-Time:                   Full-Time

Job Summary:

Perform clerical and clinical duties to include specimen collections, scheduling appointments, maintaining medical records, taking, and recording vital signs, drawing blood, and clerical duties to include a combination of answering telephones, bookkeeping, typing and word processing, office machine operation, and filing. Onsite collections will occasionally be required. Dependable transportation for onsite collection is required.

Job Functions:

40%     Perform drug screen collections from Urine, Hair Nails, Saliva, and DNA Collections

20%     Greet and log in clients arriving at the office. Perform general office duties such as answering telephones and data entry.

30%     Collect blood, finger sticks, or other laboratory specimens, log the specimens and prepare them for testing.

10%     Perform routine laboratory exams, clean, and sterilize instruments and dispose of contaminated supplies. Perform additional duties as needed.

General Job Responsibilities:

• Perform mobile specimen collections for clients.
• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Interview patients to obtain medical information, and measure their vital signs, weight, and height.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Show patients to examination rooms and prepare them for the provider.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Act as a professional and knowledgeable representative of Universal Screen
• Maintain client’s records.
• Inventory medical supplies or instruments.
• Assure literature and samples are kept stocked and organized.
• Make suggestions to improve productivity and sales.

·         Provide written/verbal reports on contacts made.

·         Perform collections as needed.

·         Perform other office duties as needed.

·         Must be able to travel.

·         Must be able to work on Saturday from 9:00 a.m. – 11:00 a.m.

 Knowledge, Skills, and Abilities  

·         Must be very organized.

·         Excellent teamwork skills.

·         Knowledge of all collection procedures.

·         Excellent written and verbal communication skills.

·         Ability to influence without authority.

·         Ability to establish priorities, work independently, and proceed with objectives without supervision.

·         Ability to handle and resolve recurring problems.

·         Get certified to perform Urine and other specimen collections with knowledge of all the rules that apply.

Credentials and Experience: 

·         Good communication skills.

·         Ability to handle stressful situations.

·         Knowledge of Microsoft Word, and Excel.

·         Demonstration of adequate math skills and the ability to read, understand, and follow oral and written communication from supervisor and coworkers.

·         Knowledge of medical terminology.

Requirements for the Job

• Must be able to pass the Hair Follicle Test
• Must be able to travel.
• Must be able to work on Saturday from 9:00 am – 11:00 am
• 2+ years of active work history as a Medical Assistant/Phlebotomist.

Job Summary:

Perform biometric processing of fingerprints, photographs, and signatures to meet or exceed program accuracy and standards. 

Duties and Responsibilities 

• Successfully complete required biometric and data capture processes and paperwork on each customer

• Provide superior customer service to internal and external customers. 

• Verify customer identity and scan required documents into the database system.

• Record and track processing time for each applicant and ensure applicants are processed in the appropriate order. 

• Communicate with customers, employees, and other individuals to answer questions and make inquiries.

• Review files, records, and other documents to obtain information to respond to requests.

• Motivate and assist customers with enrollment needs. 

• Schedule, assign, confirm, and follow up on inquiries.

• Complete work schedules while arranging a time for walk-ins

• Establishes file, maintains, and retrieve files. as requested. 

• Light cleaning

• Performs other related duties as required. 

• Perform and assist in the collection process.

• Solve scheduling problems and troubleshoot complex situations.

Skills

• Ability to learn and adapt quickly to new technologies and operating procedures, as well as new services offerings and evolving work environments.

• Ability to work in a fast-paced, customer-facing environment while always maintaining professionalism.

• Ability to maintain a high level of productivity under minimal supervision.

• Committed to the highest level of ethics and integrity and providing customer privacy.